PKF Bofidi were keen to upscale their business to better service their clients and enable employee efficiency. Similar to all entrepreneurs and business managers, no two days are alike. They are challenged by the complex issues facing their company, fluctuations in the economic climate and compliance changes. They actively wanted to support entrepreneurs and businesses and better tackle challenges in the best way possible. With offices in Ghent, Brussels, Antwerp, Brabant and the Campine, PKF Bofidi endeavours to be the leader other companies can always rely on.
To make this a reality, they determined to go fully digital. They chose to work with Silverfin because the platform offered everything they needed, such as enhanced reporting and financial statements, including a firm foundation for client files. With Silverfin, they worked in a more structured and efficient way, by empowering employees and providing a higher client service level. With new inbuilt efficiencies and compliance, PKF Bofidi is no longer tied to a specific office, or employee, for processing client files. Everything can be finalised independent of a person or location. Furthermore, they’re able to deliver the output in the same way, regardless of a client’s software.
PKF Bofidi are better able to service clients and enable employees. Silverfin provided three main advantages. “The big advantage of Silverfin is that you can find all the information about a client in one place,” says Kira Lataire, accountancy manager. “You also make fewer mistakes, which saves you time,” adds advisor, Ward De Vliegher.
These three advantages are Silverfin’s fundamental strengths, but what may be even more important than those three selling points, are the added benefits that follow. PKF Bofidi’s advisors can increasingly spend the time saved by using Silverfin on the second aspect of the service they provide: tailored advice.
“By partnering with the brightest minds and embracing the latest technology, we stay ahead of the curve, and the competition.”
Theo Vermaak, Chief Executive Officer at PKF Global
Working in real time offer benefits
Kira Lataire is convinced that working in real time is the way forward. “It is useful to work together with colleagues and be able to anticipate unresolved issues,” she says. She also finds it useful that customers can log into Silverfin and directly consult all their financial data in real time.
PKF Bofidi advises other offices wanting to take the step towards digitalisation not to rush in head first. Johan Peeters stresses that you should “take it step by step, and put your clients and employees first. The technology is there to support them.” Ward De Vliegher adds: “Think carefully about how you want to use the technology and get your employees and clients involved in the process.”
Creating a good foundation and a well-considered implementation process are crucial for the project’s success. Once the switch has been made, you will reap the benefits of this new way of working. Because, as Ward concludes,
