book demo

change region

login

Why employee experience is the next big focus for accounting firms

5min Read

Long hours, high stress and a serious shortage of skilled professionals are taking a toll on accountants in the UK and globally. A recent report from accountancy outsourcing specialists Advancetrack reveals that 88% of professionals are experiencing significant harm to their mental health, work-life balance and stress levels due to increased working hours driven by this skills gap. Even more alarming, a third of them describe this harm as “severe.”

These issues affect everyone from junior staff to senior partners. Younger employees, in particular, are feeling the strain, with many choosing to leave the profession altogether in search of opportunities that offer a better balance and working environment.

These challenges make it clear that accountant job satisfaction needs to be a key focus area for accounting firms in the UK. One powerful way to address this is by embracing technology. Modern accounting software with automation and artificial intelligence capabilities can significantly lighten workloads. By taking care of repetitive tasks, making data more accessible and collaboration easier, technology can reduce stress and long hours, making accounting a more attractive career choice.

Simplifying and speeding up everyday work

Technology frees up capacity by reducing the time firms spend on core accounting activities. Silverfin’s cloud-based software streamlines key tasks such as preparing working papers, producing accounts and managing review workflows. By centralising processes and automating repetitive steps, firms can drastically reduce the hours lost to everyday tasks.

As a result, teams can either get through their workloads faster and increase their output, or redirect the saved time toward client advisory or business development. In either case, the improved efficiency contributes to a better employee experience – reducing stress, improving accountant career satisfaction and making the workday more meaningful.

“Our aim is that the mundane process of producing a set of accounts will be faster and slicker and easier, which gives us more time to actually talk to our clients about their business and aspirations, or ask whether they have any concerns over the future.” PKF Francis Clark

Improving collaboration with colleagues

Technology also facilitates better collaboration within accounting teams. Cloud-based platforms like Silverin allow multiple users to access and work on the same files simultaneously, regardless of their location. This real-time collaboration eliminates bottlenecks caused by traditional systems that restrict file access to one user at a time.

“When I’m helping someone, I can look at and analyse the data at the same time they’re looking at it, and update it if they’re not sure. You know exactly what someone’s talking about straight away; nothing is lost in communication.” Tabitha Nicholls, Manager, Carpenter Box

Since the beginning of the year, there’s been a 94% increase in monthly reviews conducted by clients on Silverfin highlights the extent to which clients are turning to this cloud-based software to replace their outdated paper and Excel review processes. By offering improved communication and instant access to shared resources, Silverfin enables team members to support each other more effectively. Questions are answered promptly, issues are resolved quickly, and the overall efficiency and cohesiveness of the team is enhanced.

Attracting and retaining top talent

The new cohort of accountants entering the workforce has grown up with technology at their fingertips. They expect their employers to provide modern tools that enable them to work efficiently and flexibly. Firms that invest in modern, cloud-based software position themselves as attractive employers to this tech-savvy talent pool.

“The next generation of professionals wants to work for modern firms that embrace change and invest in new tools to serve clients. Firms that fail to keep up with technological advancements risk losing their top talent to competitors who offer a more tech-forward environment.” – Accountancy Age

Embracing technology demonstrates a firm’s commitment to innovation and employee well-being. It shows that the firm values its people’s time and is willing to invest in tools that make their jobs easier and more fulfilling.

Enhancing accountant job satisfaction and development

When junior team members are enabled by the right technology, they can take on responsibilities that might have been reserved for more experienced colleagues. This accelerates their professional development and boosts their confidence.

“Since I’ve been working with Silverfin, I feel like I’ve been given more time to try new things that I haven’t done before within my career. So being able to pull out the report myself and then actually deliver that to clients is something that I didn’t have the time to do before.” Alex Mallanaphy, Business Services Client Accountant, Hurst

Simultaneously, senior team members can shift their focus from administrative duties to more rewarding activities like client engagement, advisory services and mentoring junior colleagues. This change can reignite passion for the profession, as accountants spend more time solving real-world problems, developing a pipeline of talent, and driving success for both their firm and their clients.

Discover the power of enhanced accounting with Silverfin.

More Posts

Keep your data safe in the cloud

Why and how the cloud is the safest place for your accounting firm’s data

Cybersecurity is a top priority for many accounting firms – and for good reason. In 2023, about a third of UK businesses experienced a cyberattack: ...
Read More
Stressed acountant reviewing financial reports

Making Tax Digital for Income Tax: what it means for your practice

Partners and senior managers across the UK are already feeling it. After receiving HMRC mandation letters about Making Tax Digital for Income Tax, senior leaders ...
Read More

Using standardised data to unlock greater accounting firm profit margins

No one knows better than accountants that profit margins are what’s left when your salaries and costs (like rent and software subscriptions) are deducted from ...
Read More
Accounting firm software

Optimising Your Firm’s Capabilities with Accounting Firm Software 

Facing mundane manual tasks and tight deadlines, accounting firms often find their teams overwhelmed, leading to human errors and missed opportunities.  That’s where accounting firm ...
Read More
accounting intelligence

How accounting intelligence can give your firm a competitive advantage

Learn how to boost your firm with accounting intelligence. Save time, reduce errors and improve client satisfaction with Silverfin.
Read More
The future of compliance: How Silverfin is revolutionising Accounts Production

The future of compliance: How Silverfin is revolutionising Accounts Production

Accounting firms today are at a crossroads. While client demands, regulatory pressures, and workloads have evolved dramatically, the tools used to handle core compliance processes ...
Read More
Best of Breed technology

Is a best-of-breed technology approach the right choice for your accounting firm?

Full-stack software or a best-of-breed approach? Explore what's right for your accounting firm with insights from our recent webinar.
Read More

Silverfin’s connected Working Papers solution sees 94% annual growth as companies shift from Excel to AI

In Silverfin's latest guide, learn how to move away from Excel to software that improves efficiency and delivers productivity gains using AI.
Read More

Silverfin launches guide to using AI to solve the accountancy sector’s ‘capacity crunch’

Written in collaboration with senior leaders at accounting firms flinder, Moore, and BKL, the whitepaper explains why AI and accounting automation software is the key ...
Read More
Business people touching a virtual infographic. AI concept

How Automation is Changing Compliance Filing

The UK’s regulatory compliance framework continues to grow in breadth and complexity. From evolving HMRC reporting standards to tighter filing requirements at Companies House, accounting ...
Read More

From crunch to clarity: 4 steps to revolutionise your accounting practice

In our recent whitepaper, “Tackling the Capacity Crunch in Accountancy: A Three-Stage Journey” we interviewed three accountants including Hollie Moore, Early Careers Manager at BKL, ...
Read More

EP 3 – How to (actually) use AI at work | Billie McLoughlin, 20:20 Innovation

In episode three of the podcast, Phil sits down with Billie McLoughlin, tech and AI lead at 2020 Innovation, who shares practical advice for accountants ...
Read More

Let’s Chat

Scroll to Top