book demo

change region

login

Why employee experience is the next big focus for accounting firms

5min Read

Long hours, high stress and a serious shortage of skilled professionals are taking a toll on accountants in the UK and globally. A recent report from accountancy outsourcing specialists Advancetrack reveals that 88% of professionals are experiencing significant harm to their mental health, work-life balance and stress levels due to increased working hours driven by this skills gap. Even more alarming, a third of them describe this harm as “severe.”

These issues affect everyone from junior staff to senior partners. Younger employees, in particular, are feeling the strain, with many choosing to leave the profession altogether in search of opportunities that offer a better balance and working environment.

These challenges make it clear that accountant job satisfaction needs to be a key focus area for accounting firms in the UK. One powerful way to address this is by embracing technology. Modern accounting software with automation and artificial intelligence capabilities can significantly lighten workloads. By taking care of repetitive tasks, making data more accessible and collaboration easier, technology can reduce stress and long hours, making accounting a more attractive career choice.

Simplifying and speeding up everyday work

Technology frees up capacity by reducing the time firms spend on core accounting activities. Silverfin’s cloud-based software streamlines key tasks such as preparing working papers, producing accounts and managing review workflows. By centralising processes and automating repetitive steps, firms can drastically reduce the hours lost to everyday tasks.

As a result, teams can either get through their workloads faster and increase their output, or redirect the saved time toward client advisory or business development. In either case, the improved efficiency contributes to a better employee experience – reducing stress, improving accountant career satisfaction and making the workday more meaningful.

“Our aim is that the mundane process of producing a set of accounts will be faster and slicker and easier, which gives us more time to actually talk to our clients about their business and aspirations, or ask whether they have any concerns over the future.” PKF Francis Clark

Improving collaboration with colleagues

Technology also facilitates better collaboration within accounting teams. Cloud-based platforms like Silverin allow multiple users to access and work on the same files simultaneously, regardless of their location. This real-time collaboration eliminates bottlenecks caused by traditional systems that restrict file access to one user at a time.

“When I’m helping someone, I can look at and analyse the data at the same time they’re looking at it, and update it if they’re not sure. You know exactly what someone’s talking about straight away; nothing is lost in communication.” Tabitha Nicholls, Manager, Carpenter Box

Since the beginning of the year, there’s been a 94% increase in monthly reviews conducted by clients on Silverfin highlights the extent to which clients are turning to this cloud-based software to replace their outdated paper and Excel review processes. By offering improved communication and instant access to shared resources, Silverfin enables team members to support each other more effectively. Questions are answered promptly, issues are resolved quickly, and the overall efficiency and cohesiveness of the team is enhanced.

Attracting and retaining top talent

The new cohort of accountants entering the workforce has grown up with technology at their fingertips. They expect their employers to provide modern tools that enable them to work efficiently and flexibly. Firms that invest in modern, cloud-based software position themselves as attractive employers to this tech-savvy talent pool.

“The next generation of professionals wants to work for modern firms that embrace change and invest in new tools to serve clients. Firms that fail to keep up with technological advancements risk losing their top talent to competitors who offer a more tech-forward environment.” – Accountancy Age

Embracing technology demonstrates a firm’s commitment to innovation and employee well-being. It shows that the firm values its people’s time and is willing to invest in tools that make their jobs easier and more fulfilling.

Enhancing accountant job satisfaction and development

When junior team members are enabled by the right technology, they can take on responsibilities that might have been reserved for more experienced colleagues. This accelerates their professional development and boosts their confidence.

“Since I’ve been working with Silverfin, I feel like I’ve been given more time to try new things that I haven’t done before within my career. So being able to pull out the report myself and then actually deliver that to clients is something that I didn’t have the time to do before.” Alex Mallanaphy, Business Services Client Accountant, Hurst

Simultaneously, senior team members can shift their focus from administrative duties to more rewarding activities like client engagement, advisory services and mentoring junior colleagues. This change can reignite passion for the profession, as accountants spend more time solving real-world problems, developing a pipeline of talent, and driving success for both their firm and their clients.

Discover the power of enhanced accounting with Silverfin.

More Posts

New whitepaper from Silverfin AI - beyond the hype

Beyond the hype: the real benefits of AI for your accountancy firm

The team at Silverfin developed this whitepaper to bring together industry analysis of the key AI issues occupying accountants’ minds today. Using explanations of the ways ...
Read More

How BKL Maximises Efficiency and Profit With Client Automation Software for Accounting Firms

Is your firm struggling with human errors, duplication of work, and a lack of available resources? Client automation software for accounting firms is the solution. ...
Read More

How to get started with AI in accounting: insights from Billie McLoughlin, 20:20 Innovation

Should accountants fear AI? 20:20 Innovation's Billie McLoughlin breaks down AI myths, practical use cases and how firms can adopt AI safely.
Read More

EP 1 – Don’t worry, AI isn’t taking over | Claus Dahl, Visma

AI expert Claus Dahl joins Silverfin’s podcast to discuss AI’s impact, opportunities, and risks—without the robot takeover fears.
Read More
Businesswoman with turtle near stack of coins. Investment victory and success from patience, Slow but stable

The hidden cost of inefficiency in UK accounting firms

Accounting companies depend on precision, expertise, and trust to be successful, but even the most reputable firms undercut their performance due to one persistent issue: ...
Read More
silverfin

The digital advantage: How UK accounting firms are preparing for 2025

Discover how digital transformation is helping UK accounting firms enhance efficiency, improve agility and meet the challenges of tomorrow.
Read More
silverfin

Accounting technology trends: Wrapping up 2024 and looking ahead to 2025

Discover how technology, AI and cloud solutions are shaping key trends, insights, and strategies to help accountants stay competitive in 2025 and beyond.
Read More

The £1 million wake-up call: why inefficiency is costing accounting firms

If you asked accountancy firms to list their most significant barriers to growth, most would point to familiar external pressures — talent shortages, fee resistance ...
Read More
Keep your data safe in the cloud

Why and how the cloud is the safest place for your accounting firm’s data

Cybersecurity is a top priority for many accounting firms – and for good reason. In 2023, about a third of UK businesses experienced a cyberattack: ...
Read More
Accountancy growth

The 5 stages of growth for accounting firms

For today’s accountants, growth means adding more value to their offering, not growing team headcount. Firms are under pressure to scale sustainably, deliver advisory value, ...
Read More

Moving from legacy software to Silverfin

We were joined at a recent webinar by Mark Thurston Director at East Anglian accounting firm Gascoynes to discuss the firm’s move from legacy accounting ...
Read More

The real benefits of Artificial Intelligence (AI) in accounting

Facing an avalanche of data and the perpetual need for precise financial reporting, accounting firms are under constant pressure to deliver swift, error-free results. But, how ...
Read More

Let’s Chat

Scroll to Top