Optimising the Accounting Firm Workflow Process for the Digital Age  

6min Read

Accounting firms are grappling with a critical issue: inefficient and outdated workflows, particularly in post-bookkeeping activities. 

This over-reliance on conventional tools like Excel spreadsheets results in significant drawbacks — decreased competitiveness, client dissatisfaction and diminished productivity. 

Such limitations restrict firms from providing high-value services and evolving into strategic advisors. 

But with the strategic adoption of advanced technology and AI, you can transform your workflow processes and mitigate the challenges preventing your firm from staying competitive and providing value-added services.

The Need for Efficiency in Modern Accounting 

Accounting firms are under pressure to deliver services quickly, accurately, and at a competitive price. 

The shift in client expectations means the traditional accounting model (often reliant on manual processes) is becoming obsolete. It’s an inadequate system for handling modern financial data’s high volume and complexity.

How do you improve your efficiency?

Digitisation.

It’s the pathway to meeting those demands and why it’s becoming non-negotiable for modern accounting firms.

Embracing digital tools and technologies such as AI and cloud automation helps you automate repetitive tasks, reduce the risk of human error, and provide real-time financial insights.

It all works together to create an ecosystem of informed decision-making, higher client satisfaction, and the capacity to offer value adds like advisory services.

The push for digitisation in the accounting sector is happening in regions like the European Union. The new Digital Reporting Requirements is the EU’s proactive approach towards VAT digitisation and sets a precedent for how technology can transform financial reporting and compliance processes.

Some Member States are already using digital real-time reporting solutions for domestic transactions, and while the UK hasn’t introduced something like this yet, it will arrive.

Identifying Inefficiencies in Your Accounting Workflow Process 

The first step towards optimisation is to pinpoint your existing inefficiencies. 

Many accounting firms still rely on traditional systems that create data silos and lead to time-consuming data entry, error-prone manual reconciliations, and slow client reporting.

A thorough analysis involves the following key steps:

  1. Workflow Mapping: Visualise the entire accounting process from start to finish. It helps in identifying redundant steps and bottlenecks. For example, are you relying on double entry?
  2. Employee Feedback: Engage with staff directly involved in daily accounting tasks. Your team can provide valuable insights into workflow challenges and inefficiencies.
  3. Talk to Your Customers: Have a discussion about their past experiences and future technology plans to understand what factors will impact your workflow efficiency.
  4. Benchmarking: Compare your firm’s processes with industry standards or similar firms to identify areas for improvement.

Tasks prone to human error require particular attention, like rolling forward data from the previous years’ accounts to ensure the current year’s data is accurate. 

It’s also important to recognise that inefficiencies are not always about the speed of tasks but also the quality and accuracy of the output. When you have better automated data and workflows, your junior staff can produce high-quality output, leaving senior staff free to advise clients and add value.

This approach helps identify areas where you’re wasting time and resources where improvements will have the biggest impact.

How Optimising Your Accounting Workflow with Technology Impacts Your Firm 

What impact will optimising your accounting workflow have on your firm?

Productivity. Capacity. Opportunity.

While Xero, Quickbooks, and Sage have disrupted bookkeeping, it doesn’t have to and shouldn’t stop there. 

Cloud automation software, like Silverfin, helps your firm:

  • Automate repetitive tasks.
  • Facilitate a single source of real-time data.
  • Gain remote access to files anytime, anywhere.
  • Allow internal and external stakeholders to collaborate on files. 

When you introduce AI tools like Silverfin Assistant into your tech stack, the benefits extend even further.

Your AI-powered copilot can:

  • Continuously scan files for anomalies and flag outliers for review.
  • Train juniors on what to look out for when analysing a file.
  • Spot potential opportunities for your clients.

Adopting such technology streamlines processes and positions your firm to be more adaptive to industry changes, while introducing value adds to your existing clientele, ensuring your long-term growth in a competitive market.

RELATED: The Benefits and Considerations When Hiring an Outsourced Accountant

How Deloitte Ireland Improved Their Accounting Workflow Process

Deloitte Ireland is one of the largest firms in the UK, employing over 3,000 people and assisting clients in the private and public sectors.

However, the accounts production process for their Deloitte Private business relied on time-consuming manual methods. 

The firm needed a solution to quickly, easily, and accurately process financial statements. 

“Data is the lifeblood of all professional services firms, and we needed to ensure we could access and analyse our clients’ data as easily as possible in order to provide them with expert insight, help them to unpick what the data is saying and identify how these insights can transform their businesses”

Brian Murphy, Partner at Deloitte

After several months of assessing different tools, Deloitte decided Silverfin was the best fit for their needs.

“A key differentiator with Silverfin was the ability to customise the tool according to what we needed. This was a major selling point for us. It meant that we could have a strong part to play in designing our own platform instead of having to change our internal processes to fit around the tool itself.”

Brian Murphy, Partner at Deloitte

Since implementing Silverfin’s software, Deloitte has been able to add value to the services it offers clients. 

“With a set, repeatable system and templates in place, our people can focus on adding genuine value instead of spending time completing the nuts and bolts of accounts production.”

Brian Murphy, Partner at Deloitte

The New Era of Accounting Efficiency is Here 

To stay competitive, your firm needs to evolve its processes and adopt the right technology stack to help you meet your business goals.

Embracing technology like Silverfin helps to transform your data and workflows, leading to better efficiency, greater capacity for advisory services, and higher client satisfaction.

Book your Silverfin demo today and discover how cloud automation can transform your accounting firm.

 

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