The hidden cost of inefficiency in UK accounting firms

Businesswoman with turtle near stack of coins. Investment victory and success from patience, Slow but stable
5min Read

Accounting companies depend on precision, expertise, and trust to be successful, but even the most reputable firms undercut their performance due to one persistent issue: inefficiency. 

A new report shows that accountants lose an average of 1.2 hours per day on low-value tasks such as manual data entry, chasing clients for documentation or performing routine compliance admin. When multiplied across a team of employees, these micro-inefficiencies can translate into significant revenue loss.

The financial impact can be staggering. At a daily cost of £176 per accountant, these inefficiencies cost approximately £48,000 per year per full-time employee. For mid-sized firms, that adds up to more than £1 million annually in unproductive time.

What’s draining productivity? 

Time is the most valuable resource in a professional services firm. So much time is consumed by low-value tasks that could be automated or avoided altogether. 

These include:

  • Entering or reformatting data between systems
  • Chasing missing financial documents
  • Manually preparing reports for tax or compliance
  • Reconciling figures across disparate spreadsheets

These processes hamper workflow, introduce avoidable errors and cause long delays. The result is tight or missed deadlines, frustrated staff and reduced capacity to deliver high-value advisory services.

Why traditional tools no longer cut it

Many companies rely on outdated legacy systems and manual spreadsheets. These tools have served the accountants in practice for many years, but they are now holding back the workflow and unable to keep pace with the demands of modern accounting. They require too much manual intervention, are prone to version-control issues, and create silos between departments.

Critically, traditional systems severely hamper collaboration between colleagues, delaying a team’s response to client queries or regulatory changes. And in a time when agility is a competitive advantage, outdated tools have become a liability.

Automation is no longer optional

Like so many other professions, accounting is experiencing a profound shift. The move to automation is no longer a prospect; it’s happening now and at pace. Companies that have fully embraced automation and have significantly reduced their repetitive tasks like data entry, compliance checks, and report generation are seeing measurable gains in time and accuracy. They enjoy a distinct advantage over other companies that have hesitated.

By significantly reducing the time spent on routine admin, automation allows accounting professionals to spend more time on analysis, strategy, and client engagement. More time for higher-value activities has several immediate benefits – it can significantly improve job satisfaction, strengthen client relationships, and create new revenue opportunities.

Embracing digital tools is not enough, however. Many companies are too cautious with new software and fail to exploit the full benefit of automation. Without seamless integration between tax, compliance, and reporting software, companies must still manage multiple logins, duplicate work, and struggle with inconsistent data.

Integration is key; it transforms a collection of digital tools into a unified, intelligent system. It ensures that everyone works from the same source of truth, reduces errors, and enables faster decision-making.

Cloud platforms unlock the full value of your team

Cloud technology enables firms to work securely from anywhere, access client data in real time, and share files without the stress of version confusion. This flexibility is essential in hybrid working environments or teams working across multiple office locations and time zones.

Cloud-based tools allow teams to work collaboratively on the same file simultaneously, with changes saved instantly. Managers can review work without waiting for email updates. Compliance leads can verify documentation without chasing for access. With this access and document security level, teams become more aligned and workflows more efficient.

From cost centre to value creator

When inefficiencies are addressed through automation, it’s possible to transform the accountant’s role from a grudge cost to a much-needed value add. No longer held back by administrative tasks, professionals have the time to spend on deep macro and micro analysis and become trustworthy advisors to their clients. They have the time to mine for intelligence to guide clients in their plans, identify growth opportunities, mitigate risk, and optimise financial outcomes.

This repositioning adds significant value for clients, elevating the accounting team’s brand and revenue potential. Accountants who can make the shift from compliance to consultancy are much better placed to survive and thrive in today’s competitive market.

All Accounted For UK Research Report

Ready to win back lost revenue? 

The growing popularity of digital tools and automation means that inefficiency costs have become obvious. Digital tools allow for easy measuring of results. The solution is straightforward: identify workflow bottlenecks, automate repetitive tasks, and champion and adopt digital tools that enable your firm to do more. By doing this, accounting companies can raise their competitive standing, recover lost revenue, improve team morale, and deliver higher value to their clients.

Digital transformation isn’t about replacing people but empowering them to do their best work. Proactive companies that act now stand to benefit the most.

More Posts

How to standardise best practices with software for accounting firms

Every accounting firm strives to deliver consistent, high-quality service. However, achieving this can be challenging due to varying processes and methods within the firm.  If ...
Read More

The AI Adoption Paradox: Why Older Accountants Are Leading the Charge

A recent Silverfin survey reveals a surprising trend: one cohort of accountants are adopting AI technology at a faster rate than other cohorts, and it’s ...
Read More

Silverfin’s connected Working Papers solution sees 94% annual growth as companies shift from Excel to AI

In Silverfin's latest guide, learn how to move away from Excel to software that improves efficiency and delivers productivity gains using AI.
Read More

Mastering the Solution for Accounting Digital Transformation: Hurst’s Success With Silverfin

The accounting industry is at a crossroads. You need to either adapt to the digital era and embrace new technologies or risk exposing your firm ...
Read More

Accounting through the ages: from tally sticks to intelligent platforms

From tally sticks to AI, explore how accounting has evolved and what recent budget changes mean for today’s accountants.
Read More

How AI technologies are revolutionising accounting firms in the UK

AI is transforming accounting firms in the UK by automating tasks, enhancing data accuracy and boosting productivity. Here's how.
Read More
best of breed technology

The thirst for best of breed technology is great. So, why are there no clear winners in tech firms usage?

In this Elite Business exclusive, Silverfin's Phil Hobden explores the increasing demand for best-of-breed technology in accounting.
Read More
DAS AI panel discussion

Making AI Humanly Possible: A People-First Conversation on AI at DAS 2025

At this year’s Digital Accountancy Show, Silverfin had the privilege of hosting a panel that tackled one of the most important—and often overlooked—aspects of AI ...
Read More

The evolving landscape of M&A in the accounting sector

Explore how private equity and M&A are reshaping the accounting sector. Learn key strategies for managing growth, preserving culture, and keeping clients at the centre ...
Read More
cloud accounting solutions

Enhancing client relationships with digital solutions

Learn how cloud accounting solutions and digital tools help accounting firms build stronger client relationships and improve collaboration.
Read More

Driving New Standards With Accounting Compliance Software

If there is one thing you can count on, it’s changes to compliance regulations. In fact a recent report by Accounting Web Intelligence cited the ...
Read More

EP 3 – How to (actually) use AI at work | Billie McLoughlin, 20:20 Innovation

In episode three of the podcast, Phil sits down with Billie McLoughlin, tech and AI lead at 2020 Innovation, who shares practical advice for accountants ...
Read More

Let’s Chat

Scroll to Top