{"id":21641,"date":"2021-01-21T13:58:03","date_gmt":"2021-01-21T13:58:03","guid":{"rendered":"https:\/\/silverfin.com\/resources\/jan-wietsma-belang-klant-zwaarder-laten-wegen-bij-nieuwe-it\/"},"modified":"2026-02-16T06:27:34","modified_gmt":"2026-02-16T06:27:34","slug":"jan-wietsma-belang-klant-zwaarder-laten-wegen-bij-nieuwe-it","status":"publish","type":"post","link":"https:\/\/silverfin.com\/nl-be\/resources\/jan-wietsma-belang-klant-zwaarder-laten-wegen-bij-nieuwe-it\/","title":{"rendered":"Jan Wietsma: \u201cBelang klant zwaarder laten wegen bij nieuwe IT\u201d"},"content":{"rendered":"

[Nederland] Welke belangrijke ontwikkelingen en trends op technologisch gebied hebben impact op kantoren en waar gaat het naartoe? In het nieuwe rapport van Silverfin \u2018Focus on Connected Accounting\u2019 delen Jan Wietsma (namens de NBA) en vijf andere experts uit de branche hun visie op de huidige stand van zaken van IT in accountancy. Zo mogen accountants naar de mening van Jan Wietsma meer oog gaan hebben voor wat nieuwe IT voor hun cli\u00ebnt betekent.\u00a0<\/strong><\/p>\n

Jan Wietsma kijkt graag naar nieuwe technologie; reden waarom hij als bestuurder bij de NBA innovatie<\/a> (waaronder Accounttech) in zijn portefeuille kreeg. Als persoon, bestuurder, beziet hij nieuwe technologie van nature graag in een bredere context, waarin medewerkers en klanten een belangrijke rol hebben in het succes ervan.<\/p>\n

<\/p>\n

Cloud vereist slimme inrichting<\/h3>\n

Hoe kijkt Wietsma \u2013 na een jaar waarin men massaal is gaan werken in de cloud \u2013 naar de laatste ontwikkelingen op het gebied van cloudtechnologie? \u201cHet is prachtig dat de cloud ontegenzeggelijk veel mogelijkheden biedt, maar daar heb je pas wat aan als je het slim inricht. Wanneer je alleen je kantoor verhuist naar de cloud \u2013 maar je doet verder niets anders \u2013 dan gebeurt er niet zoveel. Er hoort een filosofie bij. Dit betekent ook dat de we de komende jaren anders moeten gaan aankijken tegen klantbedieningsconcepten. Hoe gaan we de klant (meer) centraal stellen in onze processen, welke tools gebruiken we daarvoor en wat is de meest effici\u00ebnte en rendabele manier om dat vorm te geven?\u201d<\/p>\n

Kijk eens in andere keukens<\/h3>\n

Wietsma: \u201cLaten we eerlijk zijn: accountants hebben het nu vooral heel druk. Als ze naar IT kijken, gaat hun aandacht vooral uit naar het interne beheersingsvraagstuk. Ik zie dat ze minder bezig zijn met dat voor hun cli\u00ebnt betekent. In die zin zouden accountants er goed aan doen om eens (vaker) te gaan kijken hoe bedrijven in andere sectoren dit aanpakken. Neem daar eens een kijkje in de keuken. Zo kun je soms heel goed zien hoe IT de kwaliteit van de dienstverlening aan de klant kan verbeteren. Door IT-mogelijkheden beter te benutten, kunnen we in veel gevallen meer voor de cli\u00ebnt doen dan we nu doen.\u201d<\/p>\n

Dit is een beknopte impressie van een fragment uit het interview met Jan Wietsma ten behoeve van het nieuwe rapport van Silverfin \u2018Focus op Connected Accounting\u2019. In dit rapport zijn de visies van 6 experts uit de branche op een aansprekende manier gebundeld. In de verhalen van hen zit \u2013 verrassend genoeg \u2013 minder overlap dan u waarschijnlijk verwacht. Zes paar ogen kijken naar hetzelfde speelveld, maar elk paar ogen ziet weer andere dingen. <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

[Nederland] Welke belangrijke ontwikkelingen en trends op technologisch gebied hebben impact op kantoren en waar gaat het naartoe? In het nieuwe rapport van Silverfin \u2018Focus on Connected Accounting\u2019 delen Jan Wietsma (namens […]<\/p>\n","protected":false},"author":94,"featured_media":22578,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[461],"tags":[262,264,336],"class_list":["post-21641","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-nl-be","tag-de-toekomst-van-accounting","tag-nederland","tag-blog"],"acf":[],"yoast_head":"\nKlantgerichtheid bij nieuwe IT volgens Jan Wietsma<\/title>\n<meta name=\"description\" content=\"Jan Wietsma deelt inzichten over het belang van klantgerichtheid bij IT-keuzes in accountancy. 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