{"id":106270,"date":"2026-03-25T11:41:20","date_gmt":"2026-03-25T11:41:20","guid":{"rendered":"https:\/\/silverfin.com\/?p=106270"},"modified":"2026-03-25T11:41:22","modified_gmt":"2026-03-25T11:41:22","slug":"silverfin-talking-points-conseil-client","status":"publish","type":"post","link":"https:\/\/silverfin.com\/fr-lu\/resources\/silverfin-talking-points-conseil-client\/","title":{"rendered":"Silverfin lance Talking Points: le lien entre conformit\u00e9 et conseil client"},"content":{"rendered":"\n

Gand & Londres, 25 mars 2026<\/strong> – Silverfin<\/a>, plateforme SaaS cloud-first destin\u00e9e aux experts-comptables, lance Talking Points. Cette nouvelle fonctionnalit\u00e9 aide les cabinets \u00e0 renforcer leur offre de conseil en tirant pleinement parti des informations issues du travail de conformit\u00e9. Avec Talking Points, les comptables peuvent facilement capter des points d\u2019attention lors des revues de dossiers, les partager clairement avec leurs clients et les suivre via des actions concr\u00e8tes. Le tout dans une seule plateforme.<\/p>\n\n\n\n

Lors d\u2019une premi\u00e8re phase de test, plus de 40.000 points de discussion ont \u00e9t\u00e9 collect\u00e9s aupr\u00e8s de 400 clients. 85 % concernaient d\u00e9j\u00e0 du conseil, identifi\u00e9 au fil des t\u00e2ches de conformit\u00e9 quotidiennes.\u202fLes opportunit\u00e9s sont d\u00e9j\u00e0 l\u00e0, mais il manque souvent une m\u00e9thode claire pour les transformer en v\u00e9ritable conseil.\u202f<\/p>\n\n\n\n

Talking Points facilite la pr\u00e9paration des r\u00e9unions clients, sans charge de travail suppl\u00e9mentaire. La plateforme met automatiquement en avant des opportunit\u00e9s pendant les flux de conformit\u00e9. Les comptables peuvent ensuite pr\u00e9senter leurs analyses de mani\u00e8re claire et professionnelle, sur base de donn\u00e9es financi\u00e8res en temps r\u00e9el. Apr\u00e8s chaque r\u00e9union, l\u2019IA g\u00e9n\u00e8re un r\u00e9sum\u00e9 structur\u00e9 et des actions concr\u00e8tes. Rien ne se perd.<\/p>\n\n\n\n

Par exemple, une variation inhabituelle du co\u00fbt des ventes peut directement ouvrir une discussion sur les prix, les fournisseurs ou les marges. Le travail de conformit\u00e9 devient ainsi un d\u00e9clencheur naturel pour des \u00e9changes \u00e0 plus forte valeur ajout\u00e9e. Les cabinets disposent aussi d\u2019un historique complet et consultable des \u00e9changes clients, ce qui r\u00e9duit les risques lors des transmissions et garantit la continuit\u00e9.<\/p>\n\n\n\n

Structurer le conseil \u00e0 grande \u00e9chelle<\/strong><\/h2>\n\n\n\n

Pour les grands cabinets, Talking Points s\u2019applique \u00e0 l\u2019ensemble du portefeuille clients. Combin\u00e9 avec le module Insights, il permet d\u2019identifier des tendances ou des \u00e9volutions r\u00e9glementaires impactant plusieurs clients et de g\u00e9n\u00e9rer des points de discussion \u00e0 grande \u00e9chelle.<\/p>\n\n\n\n

Les cabinets qui g\u00e8rent des centaines ou des milliers de clients peuvent ainsi passer d\u2019interventions ponctuelles \u00e0 une approche de conseil plus proactive et coh\u00e9rente \u00e0 l\u2019\u00e9chelle de tout leur portefeuille.<\/p>\n\n\n\n

De la relation individuelle \u00e0 une m\u00e9moire collective<\/strong><\/h2>\n\n\n\n

Dans les plus petits cabinets, les relations clients et l\u2019historique des \u00e9changes reposent souvent sur une seule personne. En son absence, l\u2019information se perd. Talking Points cr\u00e9e automatiquement un historique de chaque interaction client. Il transforme ainsi la connaissance individuelle en m\u00e9moire partag\u00e9e \u00e0 l\u2019\u00e9chelle du cabinet.<\/p>\n\n\n\n

Contrairement aux outils de r\u00e9union ou de conseil isol\u00e9s, Talking Points est int\u00e9gr\u00e9 directement dans la plateforme de travail. Plus besoin d\u2019exporter des donn\u00e9es, de jongler entre plusieurs outils ou d\u2019ajouter une solution en plus : tout se fait au m\u00eame endroit.<\/p>\n\n\n\n

\n

An Maes, PDG de Silverfin<\/strong>: \u00ab Dans la plupart des cabinets, la conformit\u00e9 est tr\u00e8s structur\u00e9e, mais pas les \u00e9changes avec les clients. C\u2019est l\u00e0 que se perdent des informations qui ont pourtant une vraie valeur.\u202fTalking Points relie ces deux mondes. Notre objectif est simple : permettre aux comptables de renforcer leur r\u00f4le de conseil sans ajouter de complexit\u00e9, simplement en valorisant mieux ce qu\u2019ils font d\u00e9j\u00e0 au quotidien.<\/em> \u00bb<\/p>\n<\/blockquote>\n\n\n\n

Pour en savoir plus, consultez https:<\/a>\/<\/a>\/silverfin.com\/talking-points\/<\/a><\/p>\n\n\n\n

\u00c0 propos de Silverfin<\/strong><\/p>\n\n\n\n

Silverfin est une plateforme SaaS orient\u00e9e cloud qui transforme les processus comptables et aide les cabinets \u00e0 fonctionner efficacement aujourd\u2019hui comme demain. Fond\u00e9e en Belgique en 2013 et acquise par Visma en 2023, Silverfin accompagne plus de 1 000 cabinets comptables de premier plan (dont l\u2019ensemble des Big 4) dans 18 pays. La plateforme rassemble, au sein d\u2019une solution unique, les donn\u00e9es clients en temps r\u00e9el, l\u2019automatisation comptable et les processus de conformit\u00e9, afin d\u2019am\u00e9liorer l\u2019efficacit\u00e9 op\u00e9rationnelle, la qualit\u00e9 et la rentabilit\u00e9. Pour plus d\u2019informations, rendez-vous sur notre site web<\/a>, ou suivez-nous sur LinkedIn<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Gand & Londres, 25 mars 2026 – Silverfin, plateforme SaaS cloud-first destin\u00e9e aux experts-comptables, lance Talking Points. Cette nouvelle fonctionnalit\u00e9 aide les cabinets \u00e0 renforcer leur offre de conseil en tirant pleinement […]<\/p>\n","protected":false},"author":147,"featured_media":106152,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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