{"id":38908,"date":"2023-10-06T02:53:37","date_gmt":"2023-10-06T02:53:37","guid":{"rendered":"https:\/\/silverfin.com\/silverfin-visma-faqs\/"},"modified":"2025-12-10T10:54:36","modified_gmt":"2025-12-10T10:54:36","slug":"silverfin-visma-faqs","status":"publish","type":"page","link":"https:\/\/silverfin.com\/fr-be\/silverfin-visma-faqs\/","title":{"rendered":"Silverfin – Visma FAQs"},"content":{"rendered":"\t\t
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Silverfin - Visma FAQs<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Last update: 4 Octobre 2023<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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BE<\/h2>\n
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Qu\u2019est-ce qui change au niveau de la facturation ?<\/h5>\n

Rien ne change au niveau de la facturation. En tant que client, vos factures vous seront toujours adress\u00e9es par Silverfin NV. Les paiements doivent \u00eatre effectu\u00e9s sur le m\u00eame compte bancaire. Vos syst\u00e8mes back-end comptable et bancaire ne n\u00e9cessitent aucun changement.<\/p>\n

Dois-je mettre en place un nouveau contrat ?<\/h5>\n

Il n\u2019est pas n\u00e9cessaire de mettre en place un nouveau contrat. Silverfin NV a toujours la qualit\u00e9 de partie contractante en fonction du lieu d\u2019implantation de votre entreprise.<\/p>\n

Les prix vont-ils augmenter ?<\/h5>\n

Les tarifs Silverfin sont index\u00e9s sur une base annuelle. Ce m\u00e9canisme est conserv\u00e9.<\/p>\n

Les services CSM et d\u2019assistance vont-ils changer ?<\/h5>\n

Non. Depuis sa cr\u00e9ation, Silverfin met un point d\u2019honneur \u00e0 satisfaire les besoins de ses clients. Vous continuerez ainsi \u00e0 b\u00e9n\u00e9ficier d\u2019un service de qualit\u00e9 de la part de nos \u00e9quipes Support et Customer Success.<\/p>\n

Comme nous faisons d\u00e9sormais partie d\u2019un groupe qui dispose \u00e9galement de la solution Yuki, concurrent potentiel du logiciel utilis\u00e9 par les clients, ces derniers peuvent-ils demander des rapports suppl\u00e9mentaires ou des documents officiels afin de garantir la protection de leurs donn\u00e9es ?<\/h5>\n

Chez Silverfin, nous traitons les donn\u00e9es de nos clients avec le plus grand soin. La s\u00e9curit\u00e9 et la confidentialit\u00e9 des donn\u00e9es ont toujours \u00e9t\u00e9 une composante essentielle de notre strat\u00e9gie de d\u00e9veloppement et de conception de nos applications. Notre philosophie ne change pas. Silverfin reste tenue \u00e0 ses obligations contractuelles et n’a aucunement l’intention de partager les informations des clients avec d’autres soci\u00e9t\u00e9s du groupe Visma.<\/p>\n

\u00c0 pr\u00e9sent que nous faisons partie du groupe Visma, Silverfin sera-t-elle moins impliqu\u00e9e dans nos processus de synchronisation avec d\u2019autres logiciels ?<\/h5>\n

Non. Chez Silverfin, nous accordons la m\u00eame valeur \u00e0 chaque synchronisation et nous tenons \u00e0 conserver une position neutre dans le paysage comptable belge. Le processus de synchronisation des autres entreprises du groupe Visma ne b\u00e9n\u00e9ficiera pas d\u2019un traitement de faveur et celui des entreprises non-Visma ne sera, en aucun cas, retard\u00e9. Notre principale et unique pr\u00e9occupation est d’int\u00e9grer les donn\u00e9es comptables de la mani\u00e8re la plus transparente possible au sein de votre environnement Silverfin.<\/p>\n

La feuille de route sera-t-elle \u00e9tendue en vue d\u2019int\u00e9grer d\u2019autres logiciels Visma et Silverfin ?<\/h5>\n

Nous devons encore d\u00e9cider de la mani\u00e8re dont nous tirerons au mieux parti des synergies au sein du groupe Visma.<\/p>\n

Comptez-vous modifier votre strat\u00e9gie d\u2019investissement produit ? La feuille de route sera-t-elle impact\u00e9e ?<\/h5>\n

Non, nous continuerons \u00e0 investir dans le produit belge et \u00e0 fournir le m\u00eame service de qualit\u00e9 \u00e0 nos clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Silverfin – Visma FAQs Last update: 4 Octobre 2023 BE Qu\u2019est-ce qui change au niveau de la facturation ? Rien ne change au niveau de la facturation. En tant que client, vos […]<\/p>\n","protected":false},"author":94,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-38908","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nVisma FAQs | Silverfin Belgique<\/title>\n<meta name=\"description\" content=\"Everybody at Silverfin takes security very seriously. 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