{"id":27111,"date":"2023-09-11T07:32:50","date_gmt":"2023-09-11T07:32:50","guid":{"rendered":"https:\/\/silverfin.com\/?post_type=customers&p=27111"},"modified":"2026-02-13T06:38:40","modified_gmt":"2026-02-13T06:38:40","slug":"baker-tilly-silverfin-demarrer-dans-un-grand-cabinet-la-marche-a-suivre","status":"publish","type":"customers","link":"https:\/\/silverfin.com\/fr-be\/clients\/baker-tilly-silverfin-demarrer-dans-un-grand-cabinet-la-marche-a-suivre\/","title":{"rendered":"Baker Tilly + Silverfin: D\u00e9marrer dans un grand cabinet : la marche \u00e0 suivre"},"content":{"rendered":"

Avec 6 filiales et plus de 160\u00a0collaborateurs, Baker Tilly est ce que l\u2019on appelle un \u00ab\u00a0grand\u00a0\u00bb cabinet d\u2019expertise-comptable, qui fait en outre partie d\u2019un groupe international. Depuis un an maintenant, la branche belge travaille avec Silverfin. Or, qui dit grand cabinet dit aussi beaucoup de monde \u00e0 convaincre d\u2019une telle transition. Nous avons donc demand\u00e9 \u00e0 l\u2019\u00e9quipe comment le processus s\u2019est d\u00e9roul\u00e9…<\/p>\n

Rationaliser pour fournir des conseils encore plus pratiques<\/strong><\/h3>\n

Baker Tilly entend accompagner et soutenir les entreprises \u00e0 chaque phase de leur trajet. Le cabinet allie la force d\u2019un acteur international avec le travail de qualit\u00e9 d\u2019un prestataire local. \u00ab\u00a0Nous \u00e9coutons attentivement nos clients pour continuer \u00e0 d\u00e9fendre leurs int\u00e9r\u00eats\u00a0\u00bb, raconte Annelies, partenaire chez Baker Tilly et responsable des projets en informatique. \u00ab\u00a0Pour ce faire, nous travaillons de mani\u00e8re tr\u00e8s pratique et proactive et communiquons clairement, sans trop de chichis.\u00a0\u00bb<\/p>\n

Depuis quelques ann\u00e9es, Baker Tilly constate que les besoins consultatifs ne cessent de cro\u00eetre. \u00ab\u00a0Avant, nous devions avant tout traiter des donn\u00e9es\u00a0\u00bb, poursuit Annelies. \u00ab\u00a0Aujourd\u2019hui, les clients attendent de nous que nous interpr\u00e9tions leurs chiffres et que nous leur prodiguions des conseils en la mati\u00e8re. L\u00e0 aussi, nous essayons de nous montrer pratiques en traduisant les chiffres dans la langue de l\u2019entrepreneur et en clarifiant les choses au maximum.\u00a0\u00bb Baker Tilly souhaitait rationaliser encore davantage sa m\u00e9thode de travail pour pouvoir accorder plus de temps \u00e0 l\u2019interpr\u00e9tation et aux conseils. Cependant, l\u2019entreprise voulait aussi garder la ma\u00eetrise de la configuration et de l\u2019identit\u00e9 visuelle. Elle s\u2019est donc mise \u00e0 la recherche d\u2019un syst\u00e8me r\u00e9pondant \u00e0 tous ces crit\u00e8res et a ainsi atterri chez Silverfin.<\/p>\n

Un trajet d\u2019int\u00e9gration bien d\u00e9fini<\/strong><\/h3>\n

\u00ab\u00a0Sur les conseils de C\u00e9dric, notre Customer Success Manager, nous avons suivi le trajet des \u2018semaines Silverfin\u2019\u00a0\u00bb, explique Alexandra, l\u2019une des utilisatrices cl\u00e9s. \u00ab\u00a0Puis, petit \u00e0 petit, nous avons impliqu\u00e9 toujours plus de collaborateurs dans la mise en \u0153uvre.\u00a0\u00bb L\u2019entreprise a \u00e9galement pr\u00e9vu une formation en interne consacr\u00e9e au fonctionnement de l\u2019outil, et plus tard, les collaborateurs ont pu poser leurs questions lors d\u2019une s\u00e9ance collective de Q&R. Aujourd\u2019hui encore, personne n\u2019est livr\u00e9 \u00e0 lui-m\u00eame. \u00ab\u00a0Les coll\u00e8gues savent qu\u2019ils peuvent s\u2019adresser \u00e0 moi s\u2019ils ont des questions\u00a0\u00bb, pr\u00e9cise Alexandra. \u00ab\u00a0Et si moi aussi j\u2019ignore la r\u00e9ponse, je peux toujours consulter C\u00e9dric.\u00a0\u00bb<\/p>\n

\u00ab\u00a0Avec cette approche, l\u2019int\u00e9gration s\u2019est tr\u00e8s bien d\u00e9roul\u00e9e\u00a0\u00bb, confirme Pieter, du service informatique. \u00ab\u00a0Un changement engendre toujours un peu de r\u00e9sistance\u00a0\u00bb, pr\u00e9cise-t-il. \u00ab\u00a0Nous devons convaincre diff\u00e9rents individus qui ont tous leurs propres habitudes. Cela ne se fait pas du jour au lendemain.\u00a0Bien souvent, les gens doivent d\u2019abord d\u00e9couvrir par eux-m\u00eames l\u2019efficacit\u00e9 accrue du nouveau syst\u00e8me. Or, celle-ci ne se voit qu\u2019\u00e0 l\u2019utilisation. C\u2019est l\u2019histoire de la poule et de l\u2019\u0153uf\u00a0\u00bb, conclut-il. Dans le cas de Silverfin, les choses se sont pourtant bien d\u00e9roul\u00e9es en comparaison d\u2019autres syst\u00e8mes mis en \u0153uvre auparavant chez Baker Tilly. \u00ab\u00a0Par exemple, cela fait maintenant 6 ans que nous utilisons Exact Online. Or, je crois que les derniers collaborateurs n\u2019ont adopt\u00e9 l\u2019outil que l\u2019an dernier\u00a0\u00bb, se rappelle-t-il.<\/p>\n

Une utilisation optimale gr\u00e2ce \u00e0 un soutien ad\u00e9quat<\/strong><\/h3>\n

Annelies trouve aussi que la transition s\u2019est tr\u00e8s bien pass\u00e9e, malgr\u00e9 quelques \u00e9cueils ici et l\u00e0\u00a0: \u00ab\u00a0\u00c0 Li\u00e8ge, les choses se sont av\u00e9r\u00e9es un peu plus ardues, parce que l\u2019\u00e9quipe n\u2019avait encore jamais travaill\u00e9 avec un tel programme. Jusque l\u00e0, elle utilisait toujours Excel. La transition \u00e9tait donc plus importante.\u00a0\u00bb Mais aujourd\u2019hui, l\u2019\u00e9quipe li\u00e9geoise est venue \u00e0 bout de ses appr\u00e9hensions. \u00ab\u00a0Silverfin a tr\u00e8s bien r\u00e9agi en envoyant un coll\u00e8gue francophone en guise de soutien\u00a0\u00bb, poursuit-elle. De plus, comme les contours \u00e9taient d\u00e9j\u00e0 trac\u00e9s, le cabinet n\u2019avait plus qu\u2019\u00e0 se concentrer sur la mise en \u0153uvre. \u00ab\u00a0Cela a pris un peu de temps de les convaincre, mais aujourd\u2019hui, eux aussi sont tr\u00e8s enthousiastes\u00a0\u00bb, confirme Annelies, ravie.<\/p>\n

Et \u00e0 quoi ressemble la pratique quotidienne\u00a0? \u00ab\u00a0Les chiffres d\u00e9montrent que non seulement, x dossiers ont d\u00e9j\u00e0 \u00e9t\u00e9 transf\u00e9r\u00e9s vers Silverfin, mais aussi que les coll\u00e8gues\u00a0travaillent<\/em>\u00a0dedans\u00a0\u00bb, ajoute Pieter. \u00ab\u00a0Le d\u00e9partement informatique dispose d\u2019une vue d\u2019ensemble de tous les outils et logiciels au sein de Baker Tilly et peut donc voir cette activit\u00e9.\u00a0\u00bb Il est convaincu que la convivialit\u00e9 y contribue largement.<\/p>\n

Un succ\u00e8s qui ne s\u2019arr\u00eate pas l\u00e0<\/strong><\/h3>\n

Si la transition fut une v\u00e9ritable r\u00e9ussite, l\u2019histoire du d\u00e9veloppement est encore loin de toucher \u00e0 sa fin. \u00ab\u00a0Cela fait \u00e0 peine un an que nous sommes occup\u00e9s. Aujourd\u2019hui, notre organisation utilise donc Silverfin comme programme de reporting\u00a0\u00bb, explique Annelies. \u00ab\u00a0Mais \u00e0 terme, nous voulons acqu\u00e9rir des connaissances plus approfondies gr\u00e2ce \u00e0 toutes les donn\u00e9es qui s\u2019y trouvent.\u00a0\u00bb Par ailleurs, le cabinet entreprend des d\u00e9marches pour relier Silverfin au portail client. Et Baker Tilly est \u00e9galement partante pour les d\u00e9veloppements qui permettent au syst\u00e8me de mettre en lumi\u00e8re des \u00e9l\u00e9ments de conseil. Il lui reste donc un bon bout de chemin \u00e0 parcourir. Et le meilleur est \u00e0 venir.<\/p>\n

Vous souhaitez obtenir une d\u00e9monstration ? Cliquez\u00a0ici<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Avec 6 filiales et plus de 160 collaborateurs, Baker Tilly est ce que l\u2019on appelle un \u00ab grand \u00bb cabinet d\u2019expertise-comptable, qui fait en…<\/p>\n","protected":false},"featured_media":27129,"template":"","meta":{"_acf_changed":true,"content-type":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"customer-tag":[],"class_list":["post-27111","customers","type-customers","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nBaker Tilly et Silverfin : d\u00e9marrer dans un grand cabinet<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment Baker Tilly utilise Silverfin pour optimiser la gestion comptable et la conformit\u00e9 dans les grands cabinets. 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