{"id":14752,"date":"2023-08-17T08:41:10","date_gmt":"2023-08-17T08:41:10","guid":{"rendered":"https:\/\/silverfin.com\/responsible-disclosure-policy\/"},"modified":"2026-02-16T12:03:04","modified_gmt":"2026-02-16T12:03:04","slug":"responsible-disclosure-policy","status":"publish","type":"page","link":"https:\/\/silverfin.com\/en-gb\/security\/responsible-disclosure-policy\/","title":{"rendered":"Legal &#8211; Responsible Disclosure Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14752\" class=\"elementor elementor-14752 elementor-6017\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91dc2af e-flex e-con-boxed e-con e-child\" data-id=\"91dc2af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9a5125c e-con-full e-flex e-con e-child\" data-id=\"9a5125c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89f538e elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"89f538e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Responsible disclosure policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74c7f0a elementor-widget-tablet__width-initial elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"74c7f0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Last updated: 21 June 2023\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13949d4 e-con-full uk-legal legal__content e-flex e-con e-parent\" data-id=\"13949d4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-f39ce75 lagel_content_wrap e-flex e-con-boxed e-con e-child\" data-id=\"f39ce75\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a62eee8 e-con-full e-flex e-con e-child\" data-id=\"a62eee8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c65765 elementor-widget elementor-widget-heading\" data-id=\"7c65765\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our program<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02fa13b elementor-widget elementor-widget-text-editor\" data-id=\"02fa13b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAt Silverfin, we are committed to ensuring the security of our information, systems and services and value the role of security researchers in helping us mitigate cybersecurity risk.<br><br>\n\nIf you believe you have discovered a suspected cyber threat or security issue that affects the confidentiality, integrity or availability of Silverfin\u2019s information, systems or services (\u201cvulnerability\u201d), please submit a report to our team via one of the methods below. <br><br>\n\nFor the protection of our customers, we treat all information regarding a vulnerability as confidential and ask that you do not publicly disclose, discuss or confirm the details of any suspected security issues. <br><br>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7327209 elementor-widget elementor-widget-heading\" data-id=\"7327209\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What's not allowed<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5128883 elementor-widget elementor-widget-text-editor\" data-id=\"5128883\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWhile we encourage security research on our products and services, the following types of research are strictly prohibited:\n<ul>\n \t<li>Accessing or attempting to access accounts or information you are not authorised to<\/li>\n \t<li>Any attempt to modify or destroy information<\/li>\n \t<li>Sending or attempting to send unsolicited or unauthorised email or other type of message<\/li>\n \t<li>Conducting social engineering (including phishing) of Silverfin employees, contractors, customers or any other related party<\/li>\n \t<li>Posting, transmitting, uploading, linking to, sending or storing malware that could impact our services, products or customers<\/li>\n \t<li>Exfiltration, disclosure or use of any proprietary or confidential information or data of Silverfin (including customer data) under any circumstances<\/li>\n \t<li>Clickjacking<\/li>\n \t<li>Weak or insecure SSL ciphers and certificates<\/li>\n \t<li>Any attempts of a Denial of service (DoS)<\/li>\n \t<li>Any activity or attempt to gain unauthorised access to Silverfin software or systems in violation of law.<\/li>\n<\/ul>\n\n\nSilverfin does not waive any rights or claims with respect to such activities.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f1aba8 elementor-widget elementor-widget-heading\" data-id=\"6f1aba8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reporting a security issue<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4471e6c elementor-widget elementor-widget-text-editor\" data-id=\"4471e6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can responsibly disclose suspected vulnerabilities to the Silverfin Team by emailing<\/p><p><a href=\"mailto:bugbounty@silverfin.com\" target=\"_blank\" rel=\"noopener\">bugbounty@silverfin.com<\/a><\/p><p>To assist us in investigating your report, we recommend you follow the structure:<\/p><ul><li>Affected product or service, including affected URL(s)<\/li><li>Your name and contact information (if you do not wish to provide your personal information, you may contact us anonymously, or by using a pseudonym)<\/li><li>Date, time and time zone of when the suspected vulnerability was discovered<\/li><li>IP address used when suspected vulnerability was discovered<\/li><li>Steps to reproduce the vulnerability<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a71a1af elementor-widget elementor-widget-heading\" data-id=\"a71a1af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Next steps<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9896394 elementor-widget elementor-widget-text-editor\" data-id=\"9896394\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tUpon submitting your disclosure, you will receive confirmation that we\u2019ve received it within 5 business days. <br><br>\n\nWe will use the disclosure information you provide to enhance the security of our systems. We may also use the information in notifications to regulatory bodies, to comply with laws, and assist government or law enforcement agencies.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bb0b6e elementor-widget elementor-widget-heading\" data-id=\"0bb0b6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43fcbd8 elementor-widget elementor-widget-text-editor\" data-id=\"43fcbd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have provided your personal information, we may contact you for more information to assist us with investigating your disclosure. <br \/><br \/><\/p><p>For more information about how we handle your personal information, you can refer to our privacy policy:\u00a0<strong><span style=\"color: #00ccff;\"><a href=\"https:\/\/silverfin.com\/privacy\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #00ccff;\">https:\/\/www.silverfin.com\/privacy<\/a>.<\/span><\/strong> <br \/><br \/><\/p><p>As Silverfin is a Belgian company, you are also protected by the\u00a0<strong><span style=\"color: #00ccff;\"><a href=\"https:\/\/blog.intigriti.com\/2023\/02\/15\/eu-whistleblower-directive-officially-launches-in-belgium\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #00ccff;\">Belgian Act on the Protection of Whistleblowers<\/a>.<\/span><\/strong> <br \/><br \/><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eeb23b4 elementor-widget elementor-widget-heading\" data-id=\"eeb23b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Recognition<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8afd664 elementor-widget elementor-widget-text-editor\" data-id=\"8afd664\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSilverfin does not compensate individuals or organisations for identifying potential or confirmed security vulnerabilities through the responsible disclosure program. <br><br>\n\nHowever, we are very grateful for any submissions and are happy to write LinkedIn recommendations or even invite you to our private bug bounty program with Intigriti to monetise any future research.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Responsible disclosure policy Last updated: 21 June 2023\u00a0 Our program At Silverfin, we are committed to ensuring the security of our information, systems and services and value the role of security researchers [&hellip;]<\/p>\n","protected":false},"author":94,"featured_media":0,"parent":15176,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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